Gaming should be entertainment, not an addiction. At Big Bets, we believe every member deserves a safe and enjoyable experience. Learn about our responsible gaming tools and support.
Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a way to relieve stress. At Big Bets, we want every member to stay healthy and happy. Responsible gaming means staying in control of your time, money, and emotions.
Online gaming can be a lot of fun, but for some people it can become a problem. Big Bets takes that seriously and is committed to creating a safe environment for every member. Our responsible gaming policy is not just a set of rules — it is a genuine commitment to each and every one of our members.
When gaming becomes a problem, the impact goes beyond financial loss — it affects family and social relationships too. That is why Big Bets makes responsible gaming tools and support readily available to everyone. If you feel that gaming is having a negative effect on your life, do not hesitate to seek help.
Big Bets is more than a gaming platform — it's a responsible community. Our core principles are:
If you feel like you need a break from gaming, Self-Exclusion at Big Bets is an effective option. Activating this feature will prevent you from logging into your account for a set period of time.
You choose the length of your Self-Exclusion period — from 1 week up to a permanent ban. During this time, you will not receive any promotional messages either.
Log in to your Big Bets account.
Go to "Account Settings" and open the "Responsible Gaming" section.
Choose the break duration that suits you.
Confirm your request — it will take effect within 24 hours.
You can use these tools at any time to keep your gaming at Big Bets safe and in control.
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and increasing it requires a 7-day waiting period.
Set a time limit for each gaming session before you start. Once the time is up, the system will automatically alert you or log you out.
Set a maximum amount you are willing to lose within a given period. Once you reach that limit, placing further bets will not be possible.
Apart from full Self-Exclusion, you can also take shorter breaks — temporarily pause your account for 24 hours, 7 days, or 30 days.
You will receive periodic pop-up notifications letting you know how long you have been playing and how much you have spent.
If you feel you need to stop gaming permanently, contact us at [email protected]. We will close your account for good.
Our responsible gaming framework follows internationally recognised standards.
Your personal data and funds are fully protected through 256-bit SSL encryption and regular security audits.
Our support team is specially trained in responsible gaming and available 24/7 to help.
Our smart system analyses members' gaming behaviour to detect early warning signs and provide timely support.
All game rules, bonus terms, and payout information are fully disclosed with complete transparency — no hidden conditions.
If you are struggling with gaming addiction, we will directly connect you with specialist counsellors.
A strict KYC and age verification process ensures that only individuals aged 18 and above can use the platform.
If you notice any of the following signs in yourself or someone you know, it may indicate problematic gaming:
Repeatedly placing bets trying to recover money you have lost.
You are unable to control your gaming and cannot stop even when you try.
Gaming is taking time away from family, friends, or work.
Spending beyond your means or taking on debt.
You feel anxious, irritable, or restless when you are not gaming.
You are being dishonest with loved ones about your gaming habits.
Big Bets strictly prohibits anyone under 18 from using the platform. Some important tips for parents:
Use a PIN or password on your device to prevent children from gaining access.
Keep your login details away from children and never share your password.
Use parental control software in your browser to restrict access to gaming sites.
Have an open conversation with your children about the risks of online gaming.
If you or someone you know is struggling with a gaming problem, reach out to the resources listed below.
Reach out directly to our responsible gaming team. We are here to help, without judgement.
Gaming addiction is a treatable condition. Do not hesitate to seek advice from a mental health professional.
Connect with others who are going through the same challenges. Group support can be very effective.
Join Big Bets and use our responsible gaming tools for a secure and enjoyable experience.