1. General Terms & Applicability
By accessing Big Bets (bigbets.onl) or creating an account, you automatically agree to these Terms and Conditions. These Terms apply to all services, games, bonuses, and promotions offered by Big Bets.
Big Bets is an internationally licensed online gaming platform. We are committed to serving our members with the highest standards of transparency and security. These Terms and Conditions apply to all members in Bangladesh and carry the force of a legally binding agreement.
The Terms and Conditions on this page are subject to change at any time. Please check this page regularly for the latest updates.
If you do not agree to these Terms, please refrain from using the Big Bets platform. For any questions, contact our 24/7 live chat support.
2. Account Registration & Eligibility
The following conditions must be met to open an account on Big Bets:
- You must be at least 18 years old to register.
- Each individual may register only one account.
- All information provided at the time of registration must be truthful and accurate.
- Your name, date of birth, and address must match your government-issued ID.
- Keeping your account password confidential is solely your responsibility.
- You may not allow anyone else to access or use your account.
- Registering with false information will result in account closure and forfeiture of any balance.
If multiple accounts are detected from the same device, IP address, or payment method, all associated accounts will be closed immediately.
Big Bets reserves the right to reject any registration application without providing a reason, particularly if the information submitted appears false or suspicious.
3. KYC & Identity Verification Process
Big Bets follows a KYC (Know Your Customer) process to maintain a safe environment and comply with international AML (Anti-Money Laundering) standards.
- KYC verification is mandatory before your first withdrawal.
- A clear photo of your National ID (NID), passport, or driving license must be submitted.
- Proof of address may be required via a recent utility bill or bank statement.
- A screenshot of the relevant mobile wallet may be requested to verify your payment method.
- KYC verification is typically completed within 24 hours.
If a member refuses to submit KYC documents or provides false documents, the account will be temporarily suspended or permanently closed and the balance may be forfeited.
4. Deposit & Payment Policy
Big Bets supports the most popular payment methods in Bangladesh. Please keep the following deposit rules in mind:
- Minimum deposit amount: BDT 100.
- Supported payments: bKash, Nagad, Rocket, bank transfer, USDT.
- Deposits are generally credited to your account instantly.
- Deposits must be made from your own payment account only.
- Using a third party's payment account is strictly prohibited.
- Attempting to chargeback or reverse a deposit will result in account closure.
If your deposit does not appear in your account within 30 minutes, contact us via live chat and have your transaction reference number ready.
5. Withdrawal Policy & Process
Big Bets has a transparent and fast withdrawal policy for cashing out your winnings. Please follow the terms below:
- Minimum withdrawal amount: BDT 500.
- Withdrawals will not be processed until KYC verification is complete.
- Withdrawals can only be made to the same payment method used for the deposit.
- Standard withdrawals are processed within 15 minutes to a maximum of 24 hours.
- A specified wagering requirement must be completed before withdrawing from your bonus balance.
- Unusually large withdrawal requests may be subject to additional verification.
Once a withdrawal request is submitted, it may not be possible to cancel it. Please double-check your account number and amount before submitting.
6. Bonus & Promotion Terms
Big Bets' bonus and promotion offers are designed exclusively for our members. However, each bonus comes with specific terms that must be followed:
- The welcome bonus is available to new members once only.
- Each bonus is subject to wagering requirements (typically 20x–35x).
- Bonus balance cannot be used on all games — check the eligible game list on the promotions page.
- Bonuses will be automatically cancelled upon expiry.
- If bonus abuse is confirmed, both the bonus and any associated winnings will be forfeited.
- Big Bets reserves the right to modify or cancel any bonus offer at any time.
Full Bonus Terms & Conditions
On the promotions page Details can be viewed. Please read all terms carefully before claiming any bonus.
7. Gaming Rules
Big Bets offers 500+ games. The following rules must be followed while playing:
- All games are RNG (Random Number Generator) certified and audited by third parties.
- If a game is interrupted due to a technical issue, that round may be considered void.
- In any dispute regarding game outcomes, Big Bets' server logs shall serve as the final and definitive record.
- Maximum and minimum bet limits are set individually for each game.
- Bets placed on Sports Betting cannot be cancelled once a match has started.
- Attempting to exploit software or system vulnerabilities is strictly prohibited.
8. Prohibited Activities
The following activities are strictly prohibited on Big Bets. Any violation will result in immediate account closure and possible forfeiture of balance:
- Creating or operating multiple accounts.
- Bonus abuse — using strategies to claim the same bonus multiple times.
- Using the platform for money laundering or processing illegal funds.
- Using software bots, scripts, or automated tools.
- Deliberately exploiting bugs or vulnerabilities in any game.
- Engaging in fraudulent arrangements or collusion with other members.
- Abusive behavior toward customer service staff or other members.
Big Bets monitors all suspicious activity. Relevant authorities may be notified if deemed necessary.
9. Responsible Gaming Policy
Big Bets believes gaming should be entertainment, not addiction. We are committed to promoting responsible gaming:
- Opening an account or playing games is strictly prohibited for anyone under 18 years of age.
- Members can set their own daily/weekly/monthly deposit limits.
- The self-exclusion feature allows you to suspend your account for a specified period.
- A cooling-off period (24 hours to 6 months) can be activated at any time.
- If you notice signs of gaming addiction, our support team is ready to help.
To learn more about responsible gaming, visit our Responsible Gaming View page.
10. Privacy & Data Protection
Big Bets treats the protection of your personal data as its highest priority. Our data protection policy:
- Your data is kept secure with SSL encryption.
- Your information is never sold or shared with third parties.
- Information may be shared with authorities when required by law.
- You may request to view or delete your data at any time.
For our full privacy policy, visit Privacy Policy View page.
11. Account Suspension & Closure Policy
Big Bets reserves the right to temporarily or permanently close any member's account under the following circumstances:
- Violation of the Terms and Conditions.
- If evidence of fraud or fraudulent activity is found.
- If false information is provided during KYC verification.
- If the account has been inactive for an extended period (more than 12 months).
- When the member requests account closure themselves.
If your account is closed due to a rule violation, any remaining balance may not be refunded. Always follow our Terms & Conditions.
12. Changes to Terms & Conditions
Big Bets reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made:
- Members will be notified by email or in-app notification when significant changes are made.
- Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.
- If you object to the updated terms, you may request to close your account.
- The date of the latest update will always be displayed at the top of this page.
If you have any questions or need clarification on anything, please reach out to our support team. We are always here to help.